Modern Slavery and Human Trafficking Statement 2025

Introduction
ION Ambulance Care Ltd (“Tricorder”) is an independent, privately owned ambulance provider. Our main activities are the provision of non-emergency patient transport services (NEPTS), high dependency transfers, and secure and emergency ambulance services to NHS Trusts, Integrated Care Boards, and partner organisations. We also provide specialist repatriation services within the UK and occasionally from overseas.

Although ION Ambulance Care Ltd does not meet the statutory threshold of £36 million annual turnover set out in the Modern Slavery Act 2015, we have chosen to publish this statement voluntarily. This demonstrates our commitment to high ethical standards, transparency, and alignment with the NHS’s zero-tolerance approach to modern slavery and human trafficking.

Our Supply Chains
We directly employ ambulance crews, control staff, and administrative teams. We also procure goods and services from third-party suppliers, including vehicle providers, equipment manufacturers, cleaning contractors, IT systems, and training partners. Our clients are primarily NHS Trusts and ambulance services, all of whom are bound by strict ethical and compliance standards.

Policies and Due Diligence

• We have a Modern Slavery and Human Trafficking Policy, supported by our Freedom to Speak Up policy, which enables staff to raise concerns confidentially and without fear of reprisal.
• We apply ethical standards to procurement and require suppliers and contractors to comply with relevant laws and to demonstrate policies addressing labour rights and ethical conduct.
• Our contractual terms include provisions on ethical business practices and compliance with modern slavery legislation.

Risk Assessment and Management
Our business and supply chains are considered low risk due to the regulated nature of our operations and the predominance of NHS clients and established UK-based suppliers. Nevertheless, we remain vigilant and regularly review supplier standards and workforce recruitment practices.

Training and Awareness
We provide training on safeguarding, equality and diversity, and ethical business practices, which raise awareness of exploitation, trafficking, and modern slavery. Managers and supervisors are briefed on how to escalate concerns if raised.

Future Commitments
In the coming year, we will:

• Continue to review and strengthen our supplier due diligence processes.
• Refresh staff awareness materials linked to safeguarding and whistleblowing.
• Monitor national guidance and NHS requirements to ensure our policies remain up to date.

Board Approval
This statement has been approved by the Board of Directors of ION Ambulance Care Ltd and signed on its behalf.

Signed: J. du Plessis
Name: Johan du Plessis
Position: Chief Executive Officer
Date: 01/04/2025